After-Sales
1.For After-Sale issues such as defective/ missing/ wrong products, product operation issues, tracking a parcel or checking order status, please feel free to submit the request .
Pre-Sales
2.Live chat customer services team-Available for Pre-Sale questions. Start online chat.
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1. Return Policy:
Every order from Newchic has a 30-day return or refund guarantee.
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2. Delivery:
We offer different international shipping methods.You can choose your preferred method on the checkout page.The cost of shipping varies based on the shipping method selected.
Total delivery time = Processing time + Shipping time .
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Recommend
customers reviews ( 1 )
The first 3 reviews will receive double points
Average rating
1.0 / 5.0
By ***9718315
Verified Buyer
2019-07-30 08:05:59
NC-Staff: Dear Sir/Madam, thank you for your review and apologize for the inconvenience caused by not meeting your expectations. We have clear pictures and detailed descriptions of product textures and designs on the product page. Due to the display, lighting settings, and unavoidable and uncontrollable conditions, the product may differ slightly from the picture. We hope that you understand. If you receive a product that does not match the image or description on the product page or if the product has any quality issues, please send us some photos of the project along with the SKU and shipping labels via this link: https://www.newchic.com/Contact-Us-hc10.html We will do our best to help you.
QUESTION & ANSWER
For any pre-sale questions, please contact our customer service and receive a response within 24 hours
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